Placement

ATC Healthcare attempts to obtain clear and detailed order information from clients whenever they refer a need.  The more information we have about the staffing requirements, the more successful a placement we can make.  Our staffing managers will ask not only about the skills, the equipment, the experience and the duties required, but also about the tone, nature and dynamics of the department and your staff.  Our goal in doing so is to match a person who possesses both the skill and the personality that will fit well with your team.    

Here is a brief description of the steps we take after receiving a request for staff:

1. Open Positions:  The facility contact person places an order with our staffing department.  This request should include such details as: type of nurse/therapist/technician required, hours and duration of the assignment, special skill requirements, and any other pertinent details.  If one is not established, a service agreement will be sent and reviewed while we simultaneously review our roster for clinician availability.  We require a signed contract before releasing any information about our referrals.
2. Turn Around Time:  Once an order is placed and a contract is signed, we begin reviewing our scheduling.  We call and provide a status update of availability within 24 hours and attempt to remain in daily contact with the facility until the order is successfully filled. 
3. Clinician Information:  Once we have selected an appropriate candidate for the facility’s opening, we remit a clinical profile including documents like:  license, malpractice insurance, and physical.  If this candidate’s background meets your approval, the clinician is scheduled and a confirmation of assignment is prepared.
4. Service Checks:  During the period of time ATC Healthcare has someone working in the facility, periodic telephone calls are made to monitor performance and satisfaction.  A call is initiated on the first day of the assignment to confirm arrival and acceptability.  Finally a service critique is mailed upon completion of the placement enabling clients to provide feedback about our service.